Fire Claim Policyholder Burned By Insurance Process 0

Insurance Companies Require Written Inventory From Fire Claim Victims’ Burned Homes

The insurance company may only payout 30% of your fire claim damage when you have a total loss fire? How can that be? See this story from ABC News:

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Fire Claim Insurance Process
Fire Claim Insurance Process

 

When the overnight firestorm raged through Santa Rosa in October, nothing in the three-bedroom house at 1445 Starview Court survived.

“Nothing,” said homeowner Holly Webb. “It’s all gone.”

And so, Webb was stunned when State Farm told her that getting the full $237,000 listed on her insurance policy for the fire claim contents of her home will require a written inventory of everything that was inside.

“They want every single thing you ever, had,” she said. “Every cup and saucer, every spoon and fork. Everything that you had in your life.” It’s a total loss fire claim and that’s just not possible.

Webb expected a full payment with no questions asked, after all, she and her husband lost everything in the fire.

“This is what I have: a pile of ash,” she said, standing atop charred rubble.

State Farm declined to discuss specifics of Webb’s  fire claim case. In general, a spokesperson explained that consumers cannot count on getting the amount listed in your policy because those numbers represent the maximum amount the policy will pay.

“They do not represent an automatic payment amount,” she wrote.

After learning that, Webb is bracing herself for thousands less than she expected to recover from the fire damage.

“I’m not going to get the coverage they said I had,” she said, calling the process “cruel.”

When all that remains of a home is ash, what’s the point of a contents list, anyway?  We asked around.

Nationwide told us it was “unable to find anyone who is able to adequately answer [our] question.”

USAA said a contents list might assist victims in getting a tax deduction. The Insurance Information Institute, an insurance trade group, told us requiring an inventory stops fraud.

“It’s legit. People do try to cheat insurance companies,” said attorney Amy Bach. “But not in a disaster.”

Bach heads United Policyholders, a San Francisco nonprofit that helps people with insurance. She believes the real reason fire claim victims are required to do detailed inventories is to reduce the amount insurance companies must pay out.

“They know people are going to leave a lot of money on the table,” Bach said.

Only Safeco/Liberty Mutual told NBC Bay Area that it will pay North Bay fire victims 100 percent of their contents policy without a written inventory. A Safeco/Liberty Mutual spokesman said customers will undergo an “in-depth conversation” with a property specialist who will determine whether the victim will be paid 100 percent of the coverage for their contents.  A written inventory  of all that was fire damaged will not be required.

Other companies said they will let victims avoid a complete fire damage inventory too, but the amount victims will receive is being reduced by as much as 75 percent.

Webb says State Farm is giving her two years to complete the claim inventory, when all she wants is to move on today.

“And it’s not just me, it’s my neighbors,” she said.

She’s right. We checked with the California Department of Insurance. It told us hundreds of fire damage victims have complained about being forced to itemize everything they had in their home before their insurance company pays their claim in full.

“It’s overwhelming,” said California Insurance Commissioner Dave Jones. “And we understand this.”

Jones issued a notice to insurance companies urging them to waive their inventory requirements for wildfire victims. He gave them a Jan. 8 deadline.

“I’m confident they can all waive it,” Jones said. “Particularly in Holly’s case, as you describe it, where the home is a total loss. There’s nothing left to list on the claim form.”

Jones does not have authority to require 100 percent payments for fire  claim victims. But, he plans to publicly post the names of insurance companies that will — and will not — give fire damage victims a break from the paperwork.

Webb wants insurance agents to start disclosing how the claims process works before they sell a policy and tell customers they might be required to do a full home inventory after a disaster to get paid.

“Here’s how you do it,” she recommended. “And here’s what we’ll need.”

Webb said no of that occurred when she signed on with State Farm.

“No, it didn’t happen,” she said.

We have asked state farm to reconsider Webb’s case. She is hopeful the company makes good on its “Good Neighbor” slogan.

“It you were a ‘Good Neighbor,’ you’d pay what you owe me — for what I paid for all these years,” she said.

Here’s how you can protect yourself right now: do a home inventory before disaster strikes.

It’s simple. Take a tour of your home with your smartphone. Shoot video and snap photos. Open drawers and comb through closets.

There are apps out there that will help you. United Policyholders has one, here: http://www.uphelp.org/pubs/uphelp-home-inventory-app. No matter how you create your list, send it to the cloud. That way, if your phone burns, you have a back-up copy of everything you need.

Fire Claim Help Raleigh NCThis is yet another story as to why policyholders need their own adjuster looking out for their interests. The insurance company has an adjuster… You Should Too!

Source: NBC News – Bay Area

Related 1: Bad Faith Lawsuit Against Allstate Insurance Upheld
Related 2: Consider Fire Insurance Claims Adjuster When Insurance Won’t Pay Enough

(C) For The Public Adjusters, Inc. is a North Carolina based Public Insurance Adjusting Firm. Feel free to contact us about any insurance claim issue you may be experiencing.We will answer all your claim question FREE of charge. NO Sales Pitch, No Pressure, Just Answers!
Call 919-400-6440 or request your No Cost, No Obligation Claim Review by filling out the FREE Consultation form.

For The Public Adjusters, Inc.
Serving NC, SC, VA
Ph: 919-400-6440
Fx: 919-578-5567
info@forthepublicadjusters.com

Top Rated Public Adjuster Reviews Receives 94.9% Rating Score For NC Claim Help 0

For The Public adjusters, Inc. of NC receives highest Public Adjuster Ratings for Public Adjuster Reviews from Top Rated Local.

A search conducted through Top Rated Local’s Score Checker shows For The Public adjusters, Inc. of NC has an overall average Review Rating of 4.9%. This average is very high considering the average is from a whopping 69 online reviews (at the time of the review conducted in Jan 2018).

The Score Checker produces an overall score for the business based on how many online reviews it has (in this case public adjuster reviews) and the average of those reviews.

Top Rated Local gives For The Public Adjusters, Inc. an overall Online Reputation Score of 94.9%

(Review Actual Score on TopRatedLocal.com)

For The Public Adjusters are “Public Insurance Adjusters”. Why is this important for you? As public adjusters we are advocates for the policyholder in valuating and negotiating a policyholder’s insurance claim. Public adjusters are licensed by state departments of insurance. Public Adjusters are the only type of adjuster that is licensed by the state to legally represent the rights of an policyholder during the insurance claim process.

A definition as outlined on Wikipedia of the types of insurance adjusters is as follows, “There are three classes of insurance claims adjusters: staff adjusters (employed by an insurance company or self-insured entity), independent adjusters (independent contractors hired by the insurance company) and public adjusters (employed by the policyholder). “Company” or “independent” adjusters can only legally represent the rights of an insurance company.”

Why would anyone want an adjuster that is employed by their insurance company be the only voice in how much it will cost to repair the damages to their property? That would be like being on trial for murder and having no lawyer to defend you. As you can see, there is a clear distinction between a “company” adjuster, who works on behalf of an insurance company, and a “public” adjuster who works on behalf of a policyholder… YOU.

Related: Independent Public Adjuster Secures $330,100 Increase Over Fire Damage Claim

Claim Help Public Adjuster Reviews Raleigh, Greensboro, Wilmington Public Adjuster Reviews Raleigh, Greensboro, Wilmington Public Adjuster Reviews Raleigh, Greensboro, Wilmington Public Adjuster Reviews Raleigh, Greensboro, Wilmington (C) For The Public Adjusters, Inc. is a North Carolina based Public Insurance Adjusting Firm. Feel free to contact us about any insurance claim issue you may be experiencing.We will answer all your claim question FREE of charge. NO Sales Pitch, No Pressure, Just Answers!
Call 919-400-6440 or request your No Cost, No Obligation Claim Review by filling out the FREE Consultation form.

For The Public Adjusters, Inc.
Serving NC, SC, VA
Ph: 919-400-6440
Fx: 919-578-5567
info@forthepublicadjusters.com

Independent Public Adjuster Secures $330,100 Increase Over Fire Damage Claim 0

Independent Public Adjuster NC - Historic Home Fire

A historic home, insured for $674,000 was destroyed by a large fire. The owner of the house hired his daughter to act as his attorney. For more than a year, the attorney was kept waiting with little progress. After much frustration, the owner’s daughter decided to hire an Independent Public Adjuster. The Independent Public Adjuster was hired to ensure that there was a proper valuation of the loss. The adjuster’s job was to collect all available proceeds due on the claim.

Independent Public Adjuster Proves Carrier Valuation Flaws

From the start, there was a disagreement between the policyholder and the insurance company adjuster regarding the proper valuation of the fire damage. The first disagreement was over the costs to rebuild the custom built home. In addition, there was disagreements regarding the policyholder’s personal items damaged throughout the home. The carrier believed they owed $399,000 to rebuild the home itself. However, the insurance company adjuster working on the case did not properly calculate the value of the various fixtures in the home, as well as the accurate reconstruction costs required to rebuild such a dwelling.

Independent Public Adjuster NC

Newspaper Clipping – Historic House Fire, NC

The Senior Public Adjuster began his valuation of the loss by consulting with experts in the field of construction that matched the custom home. The Independent Public Adjuster also worked closely with the insured. After all, the basic principal of homeowner’s insurance is to restore the property back to its original condition with items of like, kind and quality. The amount offered by the insurance company was to low to properly replaceme the home.

After much deliberations between the parties, the Independent Public Adjuster submitted proof of their findings. A Senior General Adjuster from the insurance company eventually agreed with the Public Adjuster’s findings and the proof provided. The Independent Public Adjuster’s efforts thereby ensured that the policyholder received the proper amount that was due for the fire damages.

Independent Public Adjuster Obtains 82.73% More

In the end, the Independent Public Adjuster settled the Dwelling portion of the claim at the policy limits of $674,000, plus an additional $21,400 for debris removal, and the full $33,700 limit in the policy for damaged landscaping. A total Dwelling payout of $729,100. The result was an increase of $330,100 (82.73%) more than the insurance company believed they owed on the claim.

Thanks to the help of an expert in the field, the insured has received a fair amount that would help them rebuild their home. The contents/personal property portion of the claim is still in negotiations.

(C) For The Public Adjusters, Inc. is a North Carolina based Public Insurance Adjusting Firm. Feel free to contact us about any insurance claim issue you may be experiencing.We will answer all your claim question FREE of charge. NO Sales Pitch, No Pressure, Just Answers!
Call 919-400-6440 or request your No Cost, No Obligation Claim Review by filling out the FREE Consultation form.

For The Public Adjusters, Inc.
Serving NC, SC, VA
Ph: 919-400-6440
Fx: 919-578-5567
info@forthepublicadjusters.com

Private Adjuster In NC Increases Business Claim Settlement By $136k 0

Private Adjuster Business Claims Help

Private Adjuster, NC:  A windstorm can bring about widespread damage. Unfortunately, one coastal hotel learned the hard way that their second issue would be dealing with their insurance company. The Best Western Hotel suffered extensive damage to the roof, from Northeastern windstorm. In addition to the roof, there were nine to twelve rooms inside the hotel that were affected. Breaches in the roof caused significant interior damages as well. It wasn’t long before the damage started affecting the business. The owners knew they had to get the hotel back in shape, quickly.

However, after the first meeting with the insurance company adjuster, the owners of the hotel quickly realized that they needed assistance. They felt they had no choice but to hire a professional Private Adjuster. The hotel owners were forced to deal with the short cummings of the insurance company. (Private Adjusters are legally known as Public Insurance Adjusters.)

The adjuster sent to the property by the insurance company was not very knowledgeable about the kinds of roofs available in the market. Nor, did he know the labor and material prices for the replacement of such a roof. He grossly underestimated both the exterior and interior damages and came to a final settlement amount just under $94,000.

Are Public Adjusters Worth It?Are Public Adjusters Worth It?

The Private Adjuster selected by the hotel owners had no choice but to prove through testing and evidence what the real value of the damages were. The Private Adjuster selected top engineers and contractors who also played the role of a construction consultants. Thermal imaging tests and core samples were also taken to support the claim. Moisture mapping was provided to properly estimate the actual damage to the building. The final estimate for both the exterior and interior damage by the Private Adjuster exceeded $230,000.

The efforts of the Private Adjuster and the Public Adjusting Firm resulted in a $136,000+ increase in the claim settlement. That is a whopping 144.68% increase over the original offer of $94,000 from the insurance company.

Benefits Of Hiring A Private Adjuster

In the end, the hotel owners finally received the full amount they were due from the insurance company. One owner stated, “We would have never been able to restore the building if it wasn’t for our Public Adjusters assistance. And, we could have never done this alone.”

It is not always simple to obtain a proper value of damages to buildings from windstorms. Materials come in different price ranges, and rebuilding a commercial structure takes a lot of financial resources. By conducting the appropriate testing and presenting proof that validated their claims, the Private Insurance Adjuster was able to secure a fair claim amount for their client.

If you suffer storm damage from wind, hail, hurricanes, or tornadoes consider speaking with a Private Adjuster to find out where you stand. Each policyholder and claim would require weighing the public adjuster pros and cons as each claim must stand on its own.

(C) For The Public Adjusters, Inc. is a North Carolina based Public Insurance Adjusting Firm. Feel free to contact us about any insurance claim issue you may be experiencing.We will answer all your claim question FREE of charge. NO Sales Pitch, No Pressure, Just Answers!
Call 919-400-6440 or request your No Cost, No Obligation Claim Review by filling out the FREE Consultation form.

For The Public Adjusters, Inc.
Serving NC, SC, VA
Ph: 919-400-6440
Fx: 919-578-5567
info@forthepublicadjusters.com

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